I have my industrial training at Ritz Carlton Kuala Lumpur (RCKL) this time..Apparently, this is my second training after the 1st training at Rasa Sayang Resort& Spa at Penang(RSR)..
I had a very short orientation..Normally, they will have two days orientation for new employees.However, this time there's only one day ..Therefore, every process were completed in a hurry & fast pace...I been assigned to Front Office & Butler,which i chosen to be...Honestly, i was very excited bout this 2nd training...
Well, after being working for 2 week in Front Office Department, i have a lot of feeling...hard n soft feeling...I just felt that it was so hard to get along with the permanent staff at there...Sometimes, i feel like i'm just so invisible and being neglected..I dunno whether its my problem or what..but i do try to approach and start the conversation with them..But what i get is cold shoulder..being too protective to ownself????ahhh..no idea... Its just so hard..I really feel uncomfortable when stand beside tat particular person...hmmmm? is this what they use to say working pressure?? haaha..i guess so...Anyhow, i do felt that there are still has friendly staffs...
Nonetheless, the training in FO at RCKL definitely far way different from what i had at RSR.. No Show Room - (what facilities & amenities in room?, Where it located?)...No rules& regulation briefing, No proper introduction about the whole department - (Who is the manager? Who is who?) and so forth..Overall, i can said Its not so systematic..Not as what i expected...Maybe its just RCKL style of training the new staff....I keep on being told to be more observative. Observe and learn as much as you can.. Hey! Hello!, im trying very hard..The problem is the senior actions are way too fast for me to follow >.< ....Bah! they have a pair of invisible hand o.O...And supposedly, i should have trainer to train me, senior to guide me.....What tuff! where is my trainer? i should follow who? Why not teach me? ... Hope i can be lead & guide in sequent & more friendly ways...Deadly want to let them know that I Can Do BETTER...
Looking forward to Housekeeping Dept-Butler..